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DEAR CUSTOMERS.

I NOTICE!

IF YOU OPEN TICKET AT WRONG CATEGORY YOU WILL GET REPLY WITH DELAY OR WON'T ANY REPLY EVER!

First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system http://velikorodnov.ticksy.com/. We are located in GMT +1 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

Guys! I spent my time to collect FAQ. Read before OPEN A TICKET please.


  Featured Articles

Where can I find my Purchase Code?

https://help.market.envato.com/hc/en-us/articles/2...

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I'm begginer and don't know how to work with VirtueMart

Visit sitehttp://docs.virtuemart.net/

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I can't make import!

you have to increase increase upload_max_filesize and post_max_size http://awesomescreenshot.com/0274x0ss92Switch on ZipArchive extension ...

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How can I translate the theme

You have po file at the lang folder You can translate theme via po files and http://poedit.net/ To translate woocommerce - read ...

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I can't change a header

You have Global header settings herehttp://awesomescreenshot.com/0d3519bhc7and it applies for all headers if you have Default option on the page here ...

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How can I activate any plugin - VC, Ultimate Addons, etc ?

If you want to have a personal license you can buy it and use it. I have extended licenses which allow to include plugins into the pack, but I provide all updates ...

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How to make Theme and plugins update

Download here http://themeforest.net/downloads the latest version go Appearance-->themes, activate any theme, remove Flatastic (Revija, Shopme or any another ...

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How to increase memory_limit

If your site loads slow you have to increase memory_limitRead https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/For clear Woocommerce it ...

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I can't upload favicon or logo

http://awesomescreenshot.com/05a5kgl37e

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  Public Ticket Activity

Sarah Visual Composer Not Working   Updated 5 hours ago   1   Candidate Wordpress Theme Most recent comment from Sarah:The visual composer has stopped working. I've tried on multiple browsers and computers. The plug-in is up-to-date and I have not been able to make changes to any of the pages in a month. This has ... ali Gzip commpersion   Updated 9 hours ago   4   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:I guess it depends on server settingshttps://www.joomlart.com/forums/topic/gzip-compression/ Tayfun setup   Updated 16 hours ago   2   Revija – Blog/Magazine Wordpress Theme Most recent comment from Sergii Velykorodnov:Hi, you have to change server settings and repeat installationhttps://velikorodnov.ticksy.com/article/3967/ Basmah Blog URL   Updated 3 days ago   2   CosyOne Opencart Theme Most recent comment from Karl Pers :I assume you have enabled SEO globally in opencart?If that still doesnt work, please drop me admin + ftp login details and I will have a quick look on it.Karl ali Gzip Page Compression   Updated 3 days ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:Hi, I don't know why it doesn't work. Maybe your server doesn't support gzip Raoul How to make a new header style   Updated 1 week ago   4   CosyOne Opencart Theme Most recent comment from Karl Pers :The header style can be chosen from the module Cosyone Theme Panel. Edit it, and select which header to use.Please note that your support period has expired. Morteza Shayegh How to insert <br> between two prices of a product correctly?   Updated 1 week ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:try to use after second span also Morteza Shayegh Customized Rupostel one page checkout does not show product images   Updated 1 week ago   6   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:What's your version OPC? Melissa Colto Broken Homepage Images and Logo   Updated 1 week ago   6   Flatastic Wordpress Theme Most recent comment from Sergii Velykorodnov:Hi, see http://awesomescreenshot.com/0e85ti7u5c George Countdown shown in compact form after setting until: date by script   Updated 1 week ago   6   illusion HTML Template Most recent comment from Sergii Velykorodnov:Hi, open own ticket please Khirmer How to make these Submenus   Updated 1 week ago   4   Revija – Blog/Magazine Wordpress Theme Most recent comment from Sergii Velykorodnov:Hiseehttp://awesomescreenshot.com/0e45thwu12http://awesomescreenshot.com/0295thx863 Webalizeit menu opened   Updated 1 week ago   9   Joker - Photo & Video Portfolio HTML Template Most recent comment from Sergii Velykorodnov:Thanks a lot mate Khurram Iqbal How to align products in cosyone rich banner   Updated 1 week ago   4   CosyOne Opencart Theme Most recent comment from andre:Khurram Iqbal can i see your scrip, how to set 4 coloumns? Fabio Sydonia bug whit IE in image gallery   Updated 1 week ago   8   Terminus - HTML Responsive Multi-Purpose Template Most recent comment from Sergii Velykorodnov:Yes, we switched it off for IE Sergio Total Price in checkout   Updated 2 weeks ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:Hi, I wrote this to bug report. We will fix in next update
https://velikorodnov.ticksy.com/