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DEAR CUSTOMERS.


IF YOU OPEN TICKET AT WRONG CATEGORY YOU WILL GET REPLY WITH DELAY OR WON'T ANY REPLY EVER!

First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system http://velikorodnov.ticksy.com/. We are located in GMT +1 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

Guys! I spent my time to collect FAQ. Read before OPEN A TICKET please.


  Featured Articles

Where can I find my Purchase Code?

https://help.market.envato.com/hc/en-us/articles/2...

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I'm begginer and don't know how to work with VirtueMart

Visit sitehttp://docs.virtuemart.net/

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I can't make import!

you have to increase increase upload_max_filesize and post_max_size http://awesomescreenshot.com/0274x0ss92Switch on ZipArchive extension ...

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How can I translate the theme

You have po file at the lang folder You can translate theme via po files and http://poedit.net/ To translate woocommerce - read ...

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I can't change a header

You have Global header settings herehttp://awesomescreenshot.com/0d3519bhc7and it applies for all headers if you have Default option on the page here ...

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How can I activate any plugin - VC, Ultimate Addons, etc ?

If you want to have a personal license you can buy it and use it. I have extended licenses which allow to include plugins into the pack, but I provide all updates ...

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How to make Theme and plugins update

Download here http://themeforest.net/downloads the latest version go Appearance-->themes, activate any theme, remove Flatastic (Revija, Shopme or any another ...

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How to increase memory_limit

If your site loads slow you have to increase memory_limit Read https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/ For clear ...

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I can't upload favicon or logo

http://awesomescreenshot.com/05a5kgl37e

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  Public Ticket Activity

Lorenzo Sighel revolution   Updated 9 hours ago   4   Candidate Wordpress Theme Most recent comment from Lorenzo Sighel: Hi, I took a look for my problem and I think that I have to update Revslider. Can you tell me how to do it (without paying for the plugin activation) or do it yourself through a theme update? ... Luca Visual composer   Updated 3 days ago   2   Revija – Blog/Magazine Wordpress Theme Most recent comment from Sergii Velykorodnov: Hi, is it a standart VC elements? oana VirtueMart "Edit this product" error   Updated 4 days ago   4   LovelyShop - Responsive Multipurpose VirtueMart Theme Most recent comment from Sergii Velykorodnov: Hi, developer said that this is VM core issue and we can't edit core files Rachelle change fonts   Updated 1 week ago   8   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov: See templates\t3_bs3_blank\tpls\component.php Samuel Sosa FrontPage option missing   Updated 1 week ago   9   ShopMe - Wordpress Theme Most recent comment from Sergii Velykorodnov: http://awesomescreenshot.com/03d60zehe3 Mauro yj pop login Bug   Updated 2 weeks ago   4   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov: https://velikorodnov.ticksy.com/article/1797/ https://velikorodnov.ticksy.com/article/1654/ Lorenzo Sighel Translation   Updated 2 weeks ago   5   Candidate Wordpress Theme Most recent comment from Lorenzo Sighel: Ok. Thanks ali Gzip commpersion   Updated 2 weeks ago   6   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov: You have to ask your hoster about this MOHAMMAD Revolution Slider - youtube not found   Updated 2 weeks ago   8   CosyOne Opencart Theme Most recent comment from Karl Pers : Actually, I didnt change anything. I just tried to add a new video layer to the slideshow. Maybe there was some cached version in your browser or something. Anyway, Im glad you sorted ... Ilya Visible Buttons   Updated 2 weeks ago   7   Kids Planet OpenCart Theme Most recent comment from Sergii Velykorodnov: you are welcome) Если моя помощь была полезной, вы можете оставить 5ть звезд тут https://themeforest.net/downloads gonzalo sacerdote phone number   Updated 2 weeks ago   2   ShopMe - Wordpress Theme Most recent comment from Sergii Velykorodnov: Hi, you can change via Theme settings http://awesomescreenshot.com/02560ars35 or via po file Ashok PHP Issue solved but demo import still not working , skin is non functional   Updated 2 weeks ago   2   ShopMe - Wordpress Theme Most recent comment from Sergii Velykorodnov: Hi, you don't need to open many tickets. Read https://velikorodnov.ticksy.com/ticket/822872 Lorenzo Sighel button   Updated 3 weeks ago   2   Candidate Wordpress Theme Most recent comment from Sergii Velykorodnov: I need to see your site on real server to reply your questions MOHAMMAD product grid on mobile view   Updated 3 weeks ago   3   CosyOne Opencart Theme Most recent comment from MOHAMMAD: thanks for the hint here what actually I changed @media only screen and (max-width: 449px) {     .grid5 .product-grid .item, .grid4 .product-grid .item, .grid3 .product-grid ... Ines Demo on bluehost   Updated June 29, 2016   2   illusion - Multipurpose Corporate and Woocommerce Theme Most recent comment from Dzung Arrowpress: Please take me cpanel, fpt and admin. I try fix it. If not, Please contact for host to up time upload
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