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DEAR CUSTOMERS.


IF YOU OPEN TICKET AT WRONG CATEGORY YOU WILL GET REPLY WITH DELAY OR WON'T ANY REPLY EVER!

First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system http://velikorodnov.ticksy.com/. We are located in GMT +1 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

Guys! I spent my time to collect FAQ. Read before OPEN A TICKET please.


  Featured Articles

Where can I find my Purchase Code?

https://help.market.envato.com/hc/en-us/articles/2...

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I'm begginer and don't know how to work with VirtueMart

Visit sitehttp://docs.virtuemart.net/

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I can't make import!

you have to increase increase upload_max_filesize and post_max_size http://awesomescreenshot.com/0274x0ss92Switch on ZipArchive extension ...

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How can I translate the theme

You have po file at the lang folder You can translate theme via po files and http://poedit.net/ To translate woocommerce - read ...

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I can't change a header

You have Global header settings herehttp://awesomescreenshot.com/0d3519bhc7and it applies for all headers if you have Default option on the page here ...

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How can I activate any plugin - VC, Ultimate Addons, etc ?

If you want to have a personal license you can buy it and use it. I have extended licenses which allow to include plugins into the pack, but I provide all updates ...

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How to make Theme and plugins update

Download here http://themeforest.net/downloads the latest version go Appearance-->themes, activate any theme, remove Flatastic (Revija, Shopme or any another ...

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How to increase memory_limit

If your site loads slow you have to increase memory_limit Read https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/ For clear ...

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I can't upload favicon or logo

http://awesomescreenshot.com/05a5kgl37e

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  Public Ticket Activity

Sergey Use multisite in opencart   Updated 14 hours ago   2   CosyOne Opencart Theme Most recent comment from Karl Pers : Unfrotunately, the theme settings are not multi-store ready at this point. Kind regards Karl saurav Social Login   Updated 3 days ago   3   CosyOne Opencart Theme Most recent comment from saurav: Kindly help us out velikorordnov.we are struck with the social login feature Jack turn off popup cart notice   Updated 5 days ago   3   CosyOne Opencart Theme Most recent comment from Jack: This issue solved.  Manuela Header layout doesn't work   Updated 1 week ago   1   illusion - Woocommerce Theme Most recent comment from Manuela : We have a problem with a header layout... No save us changes. Check the attachements Manuela MOBILE IOS RESPONSIVE   Updated 1 week ago   1   illusion - Woocommerce Theme Most recent comment from Manuela : It's over a week We wrote you about the mobile ios resposive issue. We never received your answer. Check the attachements Perrin VC grid broken after site address url change   Updated 1 week ago   2   Candidate Wordpress Theme Most recent comment from Sergii Velykorodnov: Hi, read instruction how to move theme  https://wordpress.org/support/topic/moving-wordpress-to-another-folder Ines Demo on bluehost   Updated 1 week ago   3   illusion - Woocommerce Theme Most recent comment from Lakshmeesha: Same problem here. I wanted demo of the site like http://velikorodnov.com/wordpress/illusion/. when i click import demo, same error is showing up. And also changed execution timeout to 500 ... Lakshmeesha Demo contents of the site   Updated 1 week ago   1   illusion - Woocommerce Theme Most recent comment from Lakshmeesha: Hello, Please provide me the backup file of http://velikorodnov.com/wordpress/illusion/ this demo site, The theme is purchased by my client, and he wanted content and layout to be same as the ... Chris Cantrell Need Help Inserting Logo Into Theme   Updated 2 weeks ago   3   Candidate Wordpress Theme Most recent comment from Sergii Velykorodnov: I think you can use any logo dimension.  I use 169*46 George Mobile Phone menu & layout   Updated 2 weeks ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov: Hi, write at one ticket please? I can't jump between each other. Just click reply and write the message. Ticket will be opened automatically Erik Style   Updated 2 weeks ago   8   Home Shop WooCommerce Theme Most recent comment from Sergii Velykorodnov: Maybe you didn't make updates. Be sure that you updated all plugins and theme https://velikorodnov.ticksy.com/article/4335/ George Fullpack installation   Updated 2 weeks ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov: Hi, yes. You have to create temp folder and install my fullpackage from stratch with demo data. After remove data and make user, orders, products, etc. migration from old site to the new. After ... Muhammad Problem with SSL certificate   Updated 3 weeks ago   2   ShopMe - Opencart Theme Most recent comment from Karl Pers : When you import a sample file, the slideshow is using background images from our server. (We dont have rights to redistribute the images) As soon as you update the slideshow to use your own ... Kinga Returns Error   Updated 3 weeks ago   4   CosyOne Opencart Theme Most recent comment from Karl Pers : Thanks a lot for your kind words :) Dont forget to rate the theme on themeforest ;) Cheers! Rui Megamenu   Updated 3 weeks ago   9   ShopMe - Opencart Theme Most recent comment from Karl Pers : Actually, thats a bug in opencart when you add a picure in a sub-folder. The same happen everywhere, like on product descriptions etc. Upload the image to the root folder, or select an image ...
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