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DEAR CUSTOMERS.

I NOTICE!

IF YOU OPEN TICKET AT WRONG CATEGORY YOU WILL GET REPLY WITH DELAY OR WON'T ANY REPLY EVER!

First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system http://velikorodnov.ticksy.com/. We are located in GMT +1 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

Guys! I spent my time to collect FAQ. Read before OPEN A TICKET please.


  Featured Articles

Where can I find my Purchase Code?

https://help.market.envato.com/hc/en-us/articles/2...

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I'm begginer and don't know how to work with VirtueMart

Visit sitehttp://docs.virtuemart.net/

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I can't make import!

you have to increase increase upload_max_filesize and post_max_size http://awesomescreenshot.com/0274x0ss92Switch on ZipArchive extension ...

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How can I translate the theme

You have po file at the lang folder You can translate theme via po files and http://poedit.net/ To translate woocommerce - read ...

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I can't change a header

You have Global header settings herehttp://awesomescreenshot.com/0d3519bhc7and it applies for all headers if you have Default option on the page here ...

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How can I activate any plugin - VC, Ultimate Addons, etc ?

If you want to have a personal license you can buy it and use it. I have extended licenses which allow to include plugins into the pack, but I provide all updates ...

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How to make Theme and plugins update

Download here http://themeforest.net/downloads the latest version go Appearance-->themes, activate any theme, remove Flatastic (Revija, Shopme or any another ...

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How to increase memory_limit

If your site loads slow you have to increase memory_limitRead https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/For clear Woocommerce it ...

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I can't upload favicon or logo

http://awesomescreenshot.com/05a5kgl37e

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  Public Ticket Activity

ali Gzip commpersion   Updated 50 minutes ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:After each my reply ticket is closed. When you reply it will be opened again. You don't need to open 1000 tickets.you have to use these optionshttp://awesomescreenshot.com/0af5u3caac Basmah Blog URL   Updated 6 hours ago   2   CosyOne Opencart Theme Most recent comment from Karl Pers :I assume you have enabled SEO globally in opencart?If that still doesnt work, please drop me admin + ftp login details and I will have a quick look on it.Karl ali Gzip Page Compression   Updated 6 hours ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:Hi, I don't know why it doesn't work. Maybe your server doesn't support gzip Raoul How to make a new header style   Updated 5 days ago   4   CosyOne Opencart Theme Most recent comment from Karl Pers :The header style can be chosen from the module Cosyone Theme Panel. Edit it, and select which header to use.Please note that your support period has expired. Morteza Shayegh How to insert <br> between two prices of a product correctly?   Updated 5 days ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:try to use after second span also Morteza Shayegh Customized Rupostel one page checkout does not show product images   Updated 5 days ago   6   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:What's your version OPC? Melissa Colto Broken Homepage Images and Logo   Updated 5 days ago   6   Flatastic Wordpress Theme Most recent comment from Sergii Velykorodnov:Hi, see http://awesomescreenshot.com/0e85ti7u5c George Countdown shown in compact form after setting until: date by script   Updated 5 days ago   6   illusion HTML Template Most recent comment from Sergii Velykorodnov:Hi, open own ticket please Khirmer How to make these Submenus   Updated 5 days ago   4   Revija – Blog/Magazine Wordpress Theme Most recent comment from Sergii Velykorodnov:Hiseehttp://awesomescreenshot.com/0e45thwu12http://awesomescreenshot.com/0295thx863 Webalizeit menu opened   Updated 5 days ago   9   Joker - Photo & Video Portfolio HTML Template Most recent comment from Sergii Velykorodnov:Thanks a lot mate Khurram Iqbal How to align products in cosyone rich banner   Updated 6 days ago   4   CosyOne Opencart Theme Most recent comment from andre:Khurram Iqbal can i see your scrip, how to set 4 coloumns? Fabio Sydonia bug whit IE in image gallery   Updated 1 week ago   8   Terminus - HTML Responsive Multi-Purpose Template Most recent comment from Sergii Velykorodnov:Yes, we switched it off for IE Sergio Total Price in checkout   Updated 1 week ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:Hi, I wrote this to bug report. We will fix in next update Sergio GRID ERROR   Updated 1 week ago   2   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:Read https://velikorodnov.ticksy.com/article/3815/ George Carson Theme   Updated 1 week ago   4   Flatastic VirtueMart Theme Most recent comment from Sergii Velykorodnov:\templates\t3_bs3_blank\html\com_virtuemart\productdetails\template_which_you_use
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